At Fresh Look we believe.....
"Strong and trusting realtionships with your customers and staff will give you a competitive advantage"
" By getting closer to your customers you will identify new business opportunities and retain them for longer"
"High performing teams are built on trust, good communication and understanding of differences in team and customer workstyles"
Remember,.....
"It costs five time more to win a new customer than retain an existing one and 70% of customers defect because of poor contact from their supplier " The Forum Corporation
At Fresh Look we use our sales and marketing expertise to help companies build winning strategies and form great relationships with their customers,clients and staff. We believe having a great commercial strategy isn’t always enough.... you also need a team with the capability to execute it, which means having deep and trusting relationships between employees and with customers
Tim Boyse and his associate partner Tara Zutshi have many years sales and marketing experience working with global consumer brands and national customers.We work with clients helping them identify growth opportunities and train their teams in relationship management , both internally and externally.
We have experience in both consumer brand and professional services markets and our approach to training and strategy is unique. We have developed a range of products including the 1-10-100 Strategic Business Review that will analyse the business, uncover long and short term growth opportunities and make a series of strategic recommendations. We also advise on the best Routes to Market helping clients optimise their distribution plans and protect their margins .
We run workshops that help clients build more effective customer relationships and better aligned internal teams. Our Profit from REALationships ™ programme will focus on all the soft and hard skills required to win and retain customers. The Performance from REALationships™ programme helps internal teams to work in harmony to achieve common goals.
We believe Relationship Selling is the most effective method of managing the customer interface. We have clients in both the UK and Europe and specialise in running workshops where English is a second language.As a result we have developed a unique and proven teaching method that ensures understanding.By using experiential learning well known anecdotes, stories, pictures, humour and acronyms we make learning fun and interesting. We use concepts not detail, models not lengthy theories, case studies and role plays to make our workshops memorable and effective
Fresh Look offer clients a unique blend of consultancy and coaching. We have designed tool kits to undercover opportunities and learning programmes to really make a difference to teams. Our own case studies and references are a testimony to our success helping clients win and retain customers, launch new products and outperform their competition.
If you are interested in finding out more please call me, Tim Boyse on 0044 7921742124 00 44 7921 742124 I would be delighted to meet to discuss your needs.
